1. Information we collect
We collect personal data that you voluntarily provide through forms, emails, phone calls, or during in-person consultations. This includes:
- Profile data: names, company details, design preferences, gifting occasions.
- Contact data: email addresses, phone numbers, delivery addresses, billing details.
- Engagement data: communications, creative briefs, mood boards, design feedback, and survey submissions.
- Technical data: limited analytics such as pages visited, referrers, and device type, captured via privacy-first analytics for experience improvements.
2. How we use your information
Your data supports these core purposes:
- Designing bespoke gifting proposals tailored to your recipients.
- Coordinating production, artisan sourcing, packaging, and logistics.
- Providing customer support, including order updates and concierge services.
- Sharing product or collection launches, only when you opt to hear from us.
- Maintaining transaction records for legal, accounting, and tax compliance.
3. Cookies and analytics
GiftBoho uses privacy-minded analytics to understand traffic patterns and website performance. Cookies are limited to essential functionality such as remembering your preferences or keeping inquiry forms in progress.
You can control cookies through your browser settings. Disabling cookies may affect certain interactive features like saved carts or draft inquiries.
4. Sharing your information
We only share personal data with trusted partners involved in fulfilling your gifting experience, including artisans, couriers, payment providers, and our technology vendors. These partners are contractually obligated to protect your data and use it solely for the agreed service.
We do not sell your data. We may disclose information if required by law or to protect our legal rights.
5. International transfers
When coordinating cross-border deliveries, your information may be processed in the destination country to manage customs, duties, or courier partnerships. We work only with partners who offer adequate data protection standards.
6. Data retention and security
We retain personal data for as long as necessary to deliver services, comply with legal requirements, or resolve disputes. Access to your data is limited to GiftBoho team members and partners who require it to serve you.
We implement layered safeguards including access controls, encrypted storage, and regular vendor reviews. While no method is completely impenetrable, we act promptly on any suspected incident.
7. Your rights
You may request to:
- Access, correct, or delete the personal data we hold.
- Withdraw consent for marketing communications.
- Receive a copy of your data in a portable format where applicable.
To exercise these rights, email privacy@giftboho.com and we will respond within 14 days.
8. Updates to this policy
We may revise this Privacy Policy to reflect new regulations or service enhancements. When we make material changes, we will update the last updated date and notify subscribed clients via email.
9. Contact us
Questions about this policy or your data privacy? Reach us at privacy@giftboho.com or call +91 98765 43210.